With the intensification of market competition, domestic industries , such as telecommunications, finance, exhibitions, home improvement, building materials, medicine, consulting, IT , real estate and other industries, are considering how to provide better services for their customers , while attracting and Retain your own quality customers. In this environment, telemarketing , a marketing model that is more efficient, lower in cost, and can communicate with customers one-to-one, is being paid attention to by various industries. Some industries and enterprises are considering how to adopt telemarketing, but Some of the companies that are at the forefront of innovation have placed telemarketing in an important strategic position and are already practicing telemarketing.
In the process of implementing telemarketing, salespeople generally face the following confusions:
qHow to keep customers from hanging up the phone?
qHow to get customers to listen to you attentively?
qHow to understand the needs of customers on the phone?
qHow to effectively handle various rejections from customers?
q How can we improve the efficiency of telemarketing?
qHow to build trust with customers over the phone?
q How to facilitate with customers in the shortest possible time?
q How to design the narrative of each product so as to improve the success rate?
q How to cultivate the comprehensive ability of telemarketers ?
This training camp is designed to help domestic enterprises in various industries implement telemarketing more effectively under such a large background. I believe it will help you improve your performance!
[Training camp is suitable for participants]
n Managers who are interested in telemarketing (telemarketing director, manager, quality inspection, squad leader, business hall manager)
n Front-line telemarketers, operators, sales staff, group account managers, key account managers, and salespersons.
【Telephone Sales Skills Course Customer Testimony by Mr. Zhang Xuanbo】
"We first met Mr. Zhang through the book " 12 Key Calls for Winning Customers". Later, our sales staff participated in Mr. Zhang's course and thanked Mr. Zhang, because our sales staff thought that Mr. Zhang's course was targeted It's very practical and practical, and that's what we need!"
--Zhao Yong , Chairman of Shenzhen Jinlun Technology Co., Ltd.
"From the beginning of Lenovo Computer's preparation of the telemarketing team, Mr. Zhang has been providing advice continuously, and in the telemarketing list three subsequent sealed telesales training camps, Mr. Zhang has done his best, which has laid a solid foundation for the formation and growth of our team. The basics."
--Hao Jinbo, Project Manager of Lenovo Computer Telephone Direct Sales Project
"As the world's largest consumer electronics company, in this telesales training program, only Mr. Zhang Xuanbo was chosen , on the one hand because of Mr. Zhang's irreplaceable position and influence in the field of telesales, and on the other hand because of Mr. Zhang's irreplaceable position in the field of telemarketing. Mr. Zhang's perfect pre-sales service. I remember that before the training program was launched, Mr. Zhang and I sometimes called at night to discuss the problem of the telemarketing project. We talked for two hours, and Mr. Zhang was so busy. He answered my every question patiently and meticulously, which moved me deeply. He really did what he said and did, thanks to Mr. Zhang.”